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How do I unblock an IP?

If the ACCESS DENIED error is displayed, this is a server-level block.

This block can occur for a number of reasons. Let’s review the most common:

• Multiple failed access attempts to WordPress Admin

• High number of connections to the database

• Multiple failed access attempts to PhpMyAdmin

• High number of connections by FTP software

You can independently remove the block through this link:


Another option is to open a Support Card with an IP release request.

The Support Card should specify

If you are blocking a very specific site, you can enter the management panel> choose the desired site> Security tab> Blocked IPs> and remove the block from the desired address.

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